Kangaroo International Courier Service

Applicable items

Product samples, spare parts, books, magazines, posters, films, etc.
* Import rules and restrictions and the handling of DOX and SPX differ depending on the country.
　Please contact our staff before shipping.
　In addition, there may be customs duties on the SPX. Please refer to the "Price" below.

* Kangaroo International Courier Service cannot handle items over JPY 300,000.
　If it exceeds JPY 300,000, please contact our staff.

Size

The weight and size of SPX is up to 30 kg per package, the total length, width and height is within 175 cm, and the length of one side is within 1 m. If you exceed this range, please contact the person in charge.
If the volume weight is heavier than the actual weight, the charge will be calculated based on the volume weight.

• (Calculate the charge by converting to weight as 5,000 cm³ = 1 kg)
• Calculation method: Volume weight (kg) = length (cm) x width (cm) x height (cm) ÷ 5,000 (cm³ / kg)

How to measure the size

For how to measure the size, add up the length + width + height and check the size against the table above.

How to calculate the shipping cost

The price of this service is based on weight.
The price includes various expenses such as collection / delivery fee, import / export customs fee, airfare, communication, etc., and it is an simple package price. For more information, please contact the person in charge.

DUTY&TAX (tariff)

Local customs duty and excise tax may be levied depending on the item of the product. The amount varies from country to country. If customs duty is incurred, the consignee will be billed separately (*) at a later date. (It usually takes about 1 to 3 months).

• If you specify the billing address as the shipper, JPY 3,000 will be added.

Packing fee

If there is a packing fee, the actual cost + consumption tax will be charged.

Insurance fee

We recommend that you insure separately.

Fuel Surcharge

In recent years, crude oil prices have soared, and in response to the significant rise in fuel costs, we have introduced a fuel surcharge. The price calculation method is set based on the market price of jet fuel. Please contact the person in charge as the rate may change.

Items that cannot be handled

Due to the domestic postal law, correspondence cannot be handled.

Required documents

Invoice is required.

An invoice is a statement of goods to be shipped and is an important document required at the time of customs clearance.
It will be prepared by the customer who ships it. Please write all in English.

We have prepared an invoice entry form(35KB) as an EXCEL file.
Please download and print it out before use.

• Invoice entry example(174KB)
• Invoice entry form(35KB)

Adobe Reader is required to view the marked pages. Please download the latest version from the following website.
Download Adobe Reader

Click here for inquiries regarding pick-up order, estimated shipping costs, required days, etc.

Kanto / Tohoku / Hokkaido Areas

International Department - East Japan
address	1-12-9　NIHONBASHI、HAMA-CHO,　CHUO-KU、TOKYO
Phone number	03-3851-2639
FAX	03-3851-2614
Inquiry by email	seino266@seino.co.jp

Chubu / Hokuriku Areas

International Department - Central Japan
address	14-15 Yanagawa-cho, Nakagawa-ku, Nagoya City, Aichi
phone number	052-671-9161
FAX	052-682-8201
Inquiry by email	intl-takuhai-nagoya@seino.co.jp

Kansai / Chugoku / Shikoku / Kyushu / Okinawa Areas

International Department - West Japan
address	2-1-1 Fukusaki, Minato-ku, Osaka-shi, Osaka
phone number	06-6576-5327
FAX	06-6576-5372
Inquiry by email	seino62601@seino.co.jp

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