Service overview
We will deliver products that weigh more than 20 kg with one mouth and products with more than two mouths quickly, reliably and safely.
Sales office search
*Please contact your nearest sales office for details on available areas.
Required days search
Click here for a rough guide to the delivery date from the date of shipment.
In-house delivery cost
For transportation that requires a delivery actual cost for designated delivery in a complex commercial facility, office building, shared delivery area, etc., the actual delivery cost will be added to the contract fare separately.
In-house delivery actual cost list
Designation of delivery date
You can also use the following designated services for delivery.
- This service allows customers to specify the delivery date.Specifying delivery date
- This is a service that allows the customer to specify the delivery time.Specifying delivery time zone
- This product is a product that can be designated as a business stop.Business office stop designation
- This service allows customers to specify delivery on Sunday and holidays.Specifying deliver on Sunday and holidays
Designation of delivery time
You can specify the delivery time from [AM] [PM].
Specifiable time zone
-
【a.m】
9:00-12:00
-
【afternoon】
13:00-17:00
(Regarding large-scale, multiple-unit products addressed to individual homes)
1. Items that fall under any of the following items do not support delivery date designation.
・The total of the length, width, and height of each product exceeds 130 cm.
・The actual weight of each product exceeds 20 kg.
・Multiple mouth regardless of size and actual weight.
2. Products that correspond to the above 1 will be delivered by the delivery shop by 19:00 on weekdays and 17:00 on weekends and holidays after meeting with the recipient (specific days (year-end and New Year holidays, Golden Week, Obon etc.) is excluded).
3. If you would like to specify the delivery date and time for the item corresponding to 1 above, please use the charter flight from our delivery agency. For usage, please contact our shipping agency.
4. Unpacking, assembly, installation, lifting, window removal, curing, and material collection can only be done by the pre-ordered moving and charter flights.
現場宛の大型商品の配達について
- 下記いずれかに該当する現場宛の大型商品の配達は、契約運賃に別途「配達実費」を加算させて頂きます。
・1原票の総重量が100kg以上500kg未満。
・1個あたりの商品が、実重量20kgを超える。
・1個あたりの商品が、縦・横・高さの3辺合計が280cmを超える。 - 1原票の総重量が500kg以上の現場宛商品は「営業所止め」もしくは「貸切輸送」での対応となります。
Business office stop designation
You can pick up the product at the nearest sales office or the designated sales office by "Stop sales office designation".
Business office stop designation is
・You can pick it up at your convenience.
・You can receive it earlier than delivery.
・After collection, you can go straight to The destination and use it as a delivery base.
・You can also pick it up at a business trip destination (remote location). (No need for delivery address)
You can send a "delivery status confirmation" email to notify you of arrival at the collection office.
*You need to register your email address in advance.
You can check the available pick-up time at each sales office here.
Packing material
Kangaroo Express provides convenient materials.
Request pickup
-
Click here for new registration
*If you register, you can easily request from the next time.
- Click here for service inquiries